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Katina Leaks

Customer Service Representative

Katina is a customer service representative serving on the Chicago Department of Water Management (CDWM) Capital Improvement Program team with the Transportation group. Her patient approach to customer service prioritizes understanding the client and delivering results. Katina’s ability to simplify difficult situations using great questions and explanations makes her a vital asset for Cotter’s Transportation Group.

Contentment is not the fulfillment of what you want, but the realization of how much you already have.

— Katina Leaks