Edyta Smolak

Edyta Smolak

Customer Service Representative

Edyta is a bilingual customer service professional with extensive experience working in consumer-driven markets. As Customer Service Representative for the Residential Sound Insulation Program (RSIP) for the Chicago Department of Aviation (CDA), Edyta guides homeowners through all phases of the Program and ensures outstanding customer service, satisfaction, and compliance with Program requirements.

Certifications & Licenses

  • Smart Customer Service 1: Courtesies, Attitude and Ethics
  • Smart Customer Service 2: Listening for Understanding
  • Smart Customer Service 3: Effective Verbal and Nonverbal Communication
  • Smart Customer Service 4: Steps to Successful Customer Interaction
  • Smart Customer Service 5: Handling Customer Complaints

Be the change you wish to see in the world.

— Gandhi